FAQs

What's the difference between the various series keyboards?
Click the below text to get the spes.
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Will F96 be restocked?
Once it's gone, it's gone. F96 will make way for its successor, the F97.

I like the keycap designs of F96, how can I get them on F97?
Keycap sets are sold in limited supply, you may grab one set along with the F97 keyboard.

May I know more details about the mechanical keyboard switches?
Here is the information about our available switches: https://iqunix.store/pages/mechanical-keyboard-switches-guide

Why Costar stabs?
IQUNIX being a pre-build manufacturer, providing products of excellent typing feel is our priority, whilst Costar stabs add bonus points to the experience.
In case you find removing the larger keycaps a PITA, click here to get a replacing guide. Video guide coming soon.

Is there any information for ITX Case compatible hardware and parts?
Clicking to Check IQUNIX ZX-1 Case Compatibility.

Are the keyboards macOS compatible? 
Yes, all the keyboards are compatible with macOS.
The Mac supplementary keycaps are included in the package.

Do you have layouts in other language? 
We're sorry that our keyboards are available in ANSI layout exclusively storewide.
For ISO-Nordic and ISO-CH users, please contact your local distributor to find IQUNIX keyboards in ISO layout.
*If you're looking for ISO layouts currently unavailable, please contact our distribution team at alan@iqunix.store.

What's the shipping time? 
All orders will be processed within 5 business days (excluding weekends and holidays) from our Chinese warehouse or Oversea warehouse. Learn More details about delivery time and cost from our Shipping Policy.

Do you have a warehouse in my local country?
Currently, we have oversea warehouses in Poland, Australia, and United States. There are a few SKUs in stock that could be shipped from these warehouses.

Do I need to pay for taxes/duties?
All products sold by IQUNIX do not include duties and taxes. There are only product amounts and shipping fees charged on your orders.
Customs Policies widely vary in different countries. We have no control over these charges and can’t predict what they may be. The additional charges such as vat tax, customs clearance fees, local shipping charges, or admin charges would be borne by you.
If your packages were detained by your country customs, please contact us to offer the related commercial invoice and shipping documents.(support@iqunix.store)

May I learn more details about warranty policy and return policy? 
For keyboards and ITX cases, we offer a 1-year warranty sevice. To learn more details, p
lease click the following text directly.