Cancellation Policy
At IQUNIX, we strive to provide a seamless shopping experience for our customers. However, we understand that circumstances may arise where you need to cancel or modify your purchase options. Please review the following policy regarding cancellation of purchase options:
1. Cancellation Timeframe: It's important to reach out to us within 12 hours of placing your order if you wish to cancel or modify it.
2. Modification and Refund Eligibility: Orders can only be modified or refunded before the item is shipped from our warehouse. Once the order has been dispatched, we are unable to cancel it.
3. Contacting Us: To request a cancellation or modification, please contact our customer service team as soon as possible. You can reach us by support@iqunix.store.
4. Refund Process: If your cancellation request is approved, refunds will be processed to the original payment method within 3 business days.
We appreciate your understanding of our policy and your cooperation in adhering to these guidelines. If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team.
Thank you for choosing IQUNIX.