Note: This firmware page is only capable for the F97 series, please DO NOT update it on any other models.
This is a firmware to solve unresponsive/stuck-key issues on F97 models in wired and 2.4Ghz modes.
*There are two files enclosed:
2.4Ghz Dongle Firmware AND F97 Firmware
Please ensure to download both of them.
1. Update the keyboard
a. Connect your keyboard to the computer in wired mode.
b. Open the F97 Firmware, Click the red labeled button.
c. When the two numbers below are the same, the update is finished.
2. Update the 2.4Ghz dongle
a. Before updating, please disconnect the keyboard and your computer.
b. Plug in the 2.4Ghz dongle to a USB port on your computer
c. Open 2.4Ghz Dongle Firmware, Click the red label button to update.
d. When the numbers are the same, the update is finished.
3. Pair the updated keyboard
a. Unplug the dongle
b. Toggle the switch to wireless mode at the bottom of your keyboard
c. Press Fn+4, to make it enter 2.4Ghz mode
d. Hold Fn+4 for 5 seconds
e. When the indicator is flashing in pink, plug in the dongle. Once the pairing is successful, the indicator will be off.
Congratulations! You have finished the update.
*If there are any issues/difficulties during the process, please contact us via email at email@example.com.