*Firmware and driver need to be set up on Windows 10.
Does the keyboard compatible with macOS?
Yes, but the firmware and driver need to be set on Windows 10.
Does the keyboard have MAC keys?
Our keyboards can be shipped with Mac supplementary keycaps.
You need to make a note while ordering that you need Mac supplementary keycaps.
Does the Non-RGB version have a white backlight?
No, the Non-RGB version doesn't have light at all since it's Non-LED.
Do you have an RGB version for Pink switch？
We don't have an RGB version for the pink switch.
When will you restock the F60s?
The factory has stopped production of F60s. We are preparing for the wireless version for F60-2020.
Do you have other layouts, such as QWERTY, UK?
I am sorry that we don't make other layouts at present.
Does the wireless version has a wired function?
Yes, it supports cable and Bluetooth connection.
What's the shipping time?
Please see the detail from our Shipping Policy.
Can I have other language keycaps?
I am sorry that we don't offer customized service. If you have a large demand, please contact our business staff at alan@iqunix.store
What is the processing time?
All orders will be processed within 3 business days (excluding weekends and holidays) from our Chinese warehouse. You will receive another notification when your order has shipped.
*Please offer the most detailed address, we do not accept P.O. Box.
*If the logistics delivery fails due to the non-compliant address provided by the customers, the customers will bear the loss.
Why shipping delay?
During the pandemic time, Black Friday, and Christmas Holiday, the delivery time may slightly delay than usual. Sometimes, the transportation flight schedule and custom clearance are just out of our seller's control since the different policy from the different countries. Many companies are facing the same problem. Your kind understanding would be highly appreciated. If you need any help, please contact our staff for your service.
How can I change or cancel my order?
It's better to contact us within 12 hrs once you place the order if you want to change or cancel it. Our after-sales staff will get back to you immediately. Your order could be modified or refunded only before we ship out the item. Feel free to reach out to us at support@iqunix.store for any additional help.
Do I need to pay for taxes/duties?
All goods sold by IQUNIX do not include duties and taxes. There are only product amounts and shipping fees charged on your orders.
Generally, no more extra customs clearance will be charged when our goods deliver to many countries since the value is normal and without any special accessories.
However, Customs Policies widely vary in different countries. We have no control over these charges and can’t predict what they may be. If your goods were detained by your country customs, the additional charges for customs clearance would are borne by you. Meanwhile, please feel free to contact us to offer the related commercial invoice and shipping documents.
What are the shipping cost and time?
For mechanical keywords and keycaps, we can ship worldwide excluding Cuba, Crimea, Iran, North Korea, South Sudan, Sudan, Syria. There are 2 shipping services for your choice. One is standard shipping by Post Office transportation. Another is express shipping by DHL, FedEx, UPS, etc.
For the computer case (ZX-1), we can only ship to United States, Canada, Mexico, United Kingdom, Germany, Poland, Czechia, Japan, Singapore, South Korea, Hong Kong, Taiwan. You'll see the shipping fee when you check items out.
Here comes the shipping details of mechanical keyboards and keycaps for different countries, which is not including the computer case shipping fee.
For United States (excluding Puerto Rico)
|
Shipping Options |
Order Value |
Charge |
| Standard Shipping 10~15 business days |
Above $0 | Free |
| Express Shipping 3~7 business days |
Under $60 Above $60 |
$9.99 Free |
For Canada, Mexico, Puerto Rico
|
Shipping Options |
Order Value |
Charge |
| Standard Shipping 10~15 business days |
Above $60 | Free |
| Express Shipping 3~7 business days |
Under $60 Above $60 |
$15.99 $9.99 |
For Australia, New Zealand
|
Shipping Options |
Order Value |
Charge |
| Standard Shipping 15~20 business days |
Above $0 | Free |
| Express Shipping 4~8 business days |
Under $0 |
$15.99 |
For United Kingdom
|
Shipping Options |
Order Value |
Charge |
| Standard Shipping 10~15 business days |
Above $0 | Free |
| Express Shipping 4~8 business days |
Under $60 Above $60 |
Unavailable currently |
For Main European Countries (Austria, Belgium, Bulgaria, Czechia, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Netherlands, Poland, Portugal, Serbia, Spain, Sweden)
|
Shipping Options |
Order Value |
Charge |
| Standard Shipping 10~15 business days |
Above $0 | Free |
| Express Shipping 5~12 business days |
Under $60 Above $60 |
$19.99 $9.99 |
For Norway, Switzerland, Romania
|
Shipping Options |
Order Value |
Charge |
| Express Shipping 3~7 business days |
Under $60 Above $60 |
$19.99 $9.99 |
For South Korea, Japan, Malaysia, Philippines, China, Thailand
|
Shipping Options |
Order Value |
Charge |
| Express Shipping 3~7 business days |
Under $60 Above $60 |
$9.99 Free |
For Singapore, Cambodia, Vietnam
|
Shipping Options |
Order Value |
Charge |
| Standard Shipping 7~15 business days |
Under $60 | Free |
| Express Shipping 3~7 business days |
Under $60 Above $60 |
$9.99 Free |
For South Africa, Chile, United Arab Emirates, Kuwait
|
Shipping Options |
Order Value |
Charge |
| Express Shipping 5~12 business days |
Above $0 |
$39.99 |
For Myanmar, India, Sri Lanka
|
Shipping Options |
Order Value |
Charge |
| Express Shipping 5~12 business days |
Above $0 |
$49.99 |
For Israel
|
Shipping Options |
Order Value |
Charge |
| Standard Shipping 10~15 business days |
Under $60 Above $60 |
$9.99 Free |
| Express Shipping 3~7 business days |
Under $60 Above $60 |
$29.99 $19.99 |
For Russia
|
Shipping Options |
Order Value |
Charge |
| Standard Shipping 10~15 business days |
UAbove $0 |
$9.99 |
For Rest of World (Please contact our service staff to get the accurate shipping fee)
|
Shipping Options |
Order Value |
Charge |
| Standard Shipping 15~20 business days |
Above $0 | $10~$30 |
| Express Shipping 5~12 business days |
Above $0 |
$60 |
Please note the 1/2/3 is the number on the main keyboard instead of 1/2/3 on the numpad.
First of all, you need to clear the record of all the devices connected by Bluetooth before, and it will reconnect the devices you need.
Reset record:
Press FN+r at the same time for 5 seconds. Then the indicator light will blink several times between GH, and the reset will be completed when the flashing is over.
Reconnect device:
First you need to short press Fn+1 simultaneously, then press them simultaneously for 5 seconds.
So you can successfully connect the first device.
Next you should also short press Fn+2 at the same time, followed by pressing them at the same time for 5 seconds
This will allow a successful connection to the second device.
Finally, short press Fn+3, and then press them simultaneously for 5 seconds
Then you can successfully connect to the third device
When all three devices are connected, whenever you press Fn+ (1/2/3), you can switch the devices you want at any time.
